Privacy Policy

Privacy Policy

Zarex Limited (or “Zarex” or “we”, “our” or “us”) is committed to protecting your privacy in relation to your use of our products and services. This Privacy Policy applies to our web site and also governs all forms of personal information and related data collection and usage by us. By using our website, or otherwise supplying your personal information to us, you consent to the data practices described in this Policy statement. This Policy statement also needs to be read in conjunction with our web site use terms, as displayed on our web site.

Collection of your Personal Information

We collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This may be collected from information you supply to us, whether via our web site or as otherwise supplied by you, or as otherwise described in this Policy statement.  We also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that may be automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by us for the operation of  our services, to maintain quality of the service, and to provide general statistics regarding use of our web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others and so is disclosed at your risk.

We encourage you to review the privacy statements of web sites you choose to link to (whether from our web site or otherwise) so that you can understand how those web sites collect, use and share your personal information. We are not responsible for the privacy statements or other content on web sites other than our own web site.

Use of your Personal Information

We collect and use your personal information to operate our web site, to operate our wider operations, and to deliver the products and services you have requested. We also use your personally identifiable information to inform you about our products or services from time to time, and you consent to receiving such communications from us, whether electronically, via any telecommunications service, or in any other manner (although you will have the right to opt-out of receiving any such communications at any time). We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered by us.

We do not sell, rent or lease our member, customer or user lists to third parties. We may however, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services for us for your benefit, and they are required to maintain the confidentiality of your information.

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We keep track of the web sites and pages our customers visit within our own website, in order to determine what services are the most popular, but this is unlikely to contain any personal information about you. This data is used to deliver customized content and advertising to our customers, whose behaviour indicates that they are interested in a particular subject area.

We may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us; (b) protect and defend our rights or property; and, (c) act under exigent circumstances to protect the personal safety of our personnel, customers, users, or the public.

You may request the return, deletion or amendment of your personal information held by us at any time, but subject always to any other obligations you may be committed to with us.

Use of Cookies

Our web site uses cookies to help you personalize your online experience. A cookie is a file that is placed on your hard disk by our web site server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize pages, or register with our web site, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same page on our web site, the information you previously provided can be retrieved, so you can easily use our features as you may have customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our web site services or other web sites you visit. You confirm that you accept these terms regarding the use of Cookies by us.

Security of your Personal Information

We take all practical and reasonable steps to secure your personal information from unauthorized access, use or disclosure. However, it is not possible for any organisation (including ours) to guarantee that 100% security will be maintained at all times..

Changes to this Statement

We will occasionally update this Privacy Policy statement to reflect feedback we receive and for other reasons.  We encourage you to periodically review this Policy statement to be informed of how we are holding and protecting your information, as each new subsequent Policy will apply in relation to the personal information held by us. 

Contact Information

We welcome your comments regarding this Privacy Policy statement. If you have any queries, please contact us at simon@zarex.co.nz  or by phone on 309 410 7402. We will respond to you as soon as reasonably possible.

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